INFORMATION TECHNOLOGY WEBSITE
PROJECT:
weill cornell Medicine
Project Overview
What began as a simple rebrand evolved into a full digital transformation initiative. During initial research, it became clear that the existing website needed more than visual refinement — it required an expanded infrastructure to support a growing ecosystem of distributed systems and self-service tools.
Objective
Redefine the site as the primary hub for community support and information by:
Integrating multiple standalone systems into a unified digital platform.
Enabling direct data imports and connections from these systems.
Establishing the site as the go-to resource for self-service, support, and training.
My Role & Contributions
Beyond design and prototyping, I introduced a standardized user research methodology that combined surveys, analytics, and qualitative insights. This approach not only guided the project but also became a research framework for future digital initiatives within the organization.
Key Features
Fully responsive design
Integration of five distributed systems (page visits, system status, updates, training & guides, and FAQs dynamically linked to related services)
Streamlined content management via Drupal CMS
Tools & Process
Planning & Prototyping: Axure RP
Research & Analytics: Qualtrics, qualitative interviews, competitive analysis
Design: Adobe Photoshop, Illustrator
Development: HTML5, CSS3/Sass, JavaScript
CMS: Drupal
Visit the live site: its.weill.cornell.edu
UX - UI - IA
Links to the final websites I designed using the new brand I contributed to:
Information Technology & Services website and wireframes
Time Entry Application - Explained
Wireframe - Information Technology and Services
Medical Associates / Primary Care