INFORMATION TECHNOLOGY WEBSITE
WEBSITE RE-DESIGN AND DEVELOPMENT
The initial purpose of this project was only to rebrand the current site, but as my research proved, there was a larger need to expand the capacities for this website.
The final purpose of this website turned out to be the incorporation of distributed systems currently in use as individual entities. Also, to convert this site into the go-to location for DIY support to the community as well as a means to catalog and direct link or import data directly from those distributed Systems.
My additional contributions to this project, were the standardization of the method of User Research The utilization of survey and analyzing results. Converting this new research method into a base pattern for future projects.
Features: Responsive design. Integration of a minimum of five distributed systems (page visits, system status, update integration, training and guides integration, FAQs fed from Guides according to service)
Planning and Prototyping: Axure RP.
Survey and Analytics: Qualtrics and Qualitative. Competitor's analysis.
Design: Adobe Photoshop, Illustrator
UX - UI - IA